Landmark Vacation Rentals partners with Red Sky Travel Insurance to provide our guests with the option of protecting their vacation investment with Trip Preserver® coverage. Trip Preserver provides trip insurance, emergency assistance and travel services in case of hurricane evacuations and family emergencies, such as illness or death in the family. For more information about Red Sky, please visit their website: https://trippreserver.com/sun-trip-preserver/
The cost of Red Sky Travel Insurance is 6.95% of your total rent. This amount will be indicated on your rental agreement. Once selected, the fee is due with your first or final payment depending on when you request the policy to be added. Travel Insurance is non-refundable after 14 days of purchase or if purchased within 60 days prior to stay arrival date.
Be advised that under Section 42A-36 of the North Carolina Vacation Rental Act (NCVRA), when under order of mandatory evacuation (Hurricane), the Tenant is not entitled to a refund from the Owner if prior to taking possession of the Property the Tenant refused travel insurance offered to them that would have compensated them for losses or damages resulting from loss of use of the Property due to a mandatory evacuation (Hurricane) order.
We strongly urge you to consider this insurance when planning your beach vacation. Guests may purchase travel insurance up until the day before their arrival, but please note, if there is a named storm at the time of purchasing the travel insurance, the travel insurance will NOT cover that named storm.
NO REFUNDS WILL BE MADE FOR HURRICANE EVACUATIONS. IF TRIP CANCELLATION INSURANCE WAS PURCHASED, GUESTS WILL BE REQUIRED TO FILE A CLAIM WITH THE INSURANCE COMPANY TO START THE PROCESS OF RECEIVING A REFUND. REFUNDS ARE NOT PROVIDED BY LANDMARK FOR TRIP INTERRUPTION DUE TO HURRICANES.
Trip Preserver® customer care professionals hear certain questions often from travel sellers and their clients. Take a moment to get answers to the most frequently asked questions about Trip Preserver® at: https://trippreserver.com/sun-trip-preserver/#faq If you don't see your question on this page, please call Red Sky directly at 1-866-889-7409, or email them at: RedSky@ArchInsurance.com.
To file a claim, please proceed to: WWW.TRIPPRESERVER.COM
